Senior Vice President – Sales (Retail & Manufacturing verticals) job at London Full Time

Senior Vice President – Sales (Retail & Manufacturing verticals)

Location: Remote, United Kingdom
Compensation: £180k – £240k base comprehensive bonus, equity options benefits package
Sector: Retail & Manufacturing Services (BPO / BPM)

About the Company

We are a globally recognised provider of integrated business process solutions, helping organisations optimise operations through a unique blend of outsourcing, technology, analytics, finance & accounting (F&A), automation, and consulting. As we accelerate growth across the UK and Europe, we are seeking an enterprise sales leader to own and expand our Retail & Manufacturing verticals.

Role Overview

The Senior Vice President Sales is a key member of the sales leadership team, operating as a senior individual contributor and hunter. This role is not about managing existing accounts, it is about originating new client relationships, leveraging deep BPO/BPM expertise, and architecting blended solutions that drive measurable outcomes. You will work remotely from the UK, building pipeline, closing new business, and shaping our go-to-market strategy for the region.

Key Responsibilities

• Strategic Sales Leadership – Design and execute a targeted sales strategy for the UK/Europe region, focused exclusively on Retail and Manufacturing services.
• Identify and refine client segments across the retail and manufacturing ecosystem, including sub-sectors with high offshoring and outsourcing maturity.
• Partner with marketing, operations, finance, and product teams to align the end-to-end sales cycle, from lead generation through contract signature.
• Pipeline & Revenue Generation – Act as a hands-on hunter: originate, develop, and close net-new client opportunities using your personal network, lead generation engines, direct marketing campaigns, and digital outreach.
• Own individual quotas for signed revenue (new contracts) and billed revenue (first-year ramp).
• Lead complete response cycles for RFIs, RFPs, and RFQs, ensuring proposals are commercially sound, operationally feasible, and competitively differentiated.
• Continuously monitor market trends, competitor activity, and emerging client needs within retail and manufacturing.
• Advise senior management on new service line opportunities, product innovation, and partnership models based on frontline client feedback.
• Help shape the future of blended BPM/BPO offerings that incorporate automation, analytics, and consulting.
• Develop, manage, and syndicate sales budgets, forecasts, and performance metrics.
• Analyse sales effectiveness, cost of sale, and conversion metrics to improve efficiency and outcomes.
• Maintain rigorous forecasting discipline and pipeline hygiene.
• Build and sustain trusted advisor relationships with executive-level clients (C-suite and business unit heads).
• Lead steering committee reviews and ongoing governance for key client relationships, ensuring long-term partnership and expansion.

Qualifications & Experience

• Proven BPO/BPM Sales Track Record: Significant, verifiable experience selling outsourcing, offshoring, or business process management solutions, with multiple new business wins in the UK or European market.
• Industry Expertise: Deep knowledge of either Retail or Manufacturing sectors, including understanding of pain points, operational dynamics, and opportunities for process transformation.
• Senior Sales Pedigree: Several years in a senior, individual contributor sales role, consistently exceeding targets for new logo acquisition.
• Network & Influence: Strong existing relationships with decision-makers in UK/Europe-based retail and manufacturing organisations, with specific experience in outsourcing and offshoring buying cycles.
• Consultative Selling Skills: Excellent presentation, negotiation, and persuasion skills, with the ability to craft compelling value propositions and handle complex objections.
• Business Acumen: Solid grounding in commercial dynamics, P&L drivers, and ROI-based selling.
• High initiative, creativity, and intrinsic motivation. Superior time management, attention to detail, and ability to build credibility quickly with executive audiences.
• You thrive in a high-performance, highly motivated sales culture and are comfortable operating as an independent contributor within a collaborative team.

This role is for you if you are a self-starting, quota-crushing senior sales professional who knows the BPO/BPM landscape, has deep retail or manufacturing relationships in the UK, and wants the autonomy, with the backing of an established global organisation.