Sales & Operations Manager job at City of London, London Full Time NEW

We are looking for an Sales & Operations Manager to lead and scale a high performing team. This is a dynamic leadership role in a fast-paced environment ideal for someone who enjoys building teams, driving performance, and working with high-value client relationships.

What you’ll do:

• Manage and develop Senior and New Business Account Managers, ensuring consistent operational delivery and performance.
• Implement structured coaching, performance management and training frameworks.
• Drive operational efficiency across client acquisition and growth activity.
• Ensure full compliance and accuracy across all client records and processes.
• Oversee daily sales operations aligning activity to KPIs and wider business targets.
• Monitor core operational metrics including pipeline, conversion and revenue performance.
• Oversee processes for operational efficiency and consistency.

What you’ll need:

• Strong commercial awareness with a focus on operational efficiency and results delivery.
• Experience managing complex client or revenue processes.
• Proven experience leading operational teams in a target driven environment.
• Demonstrated ability to build, structure and scale high performing.

REF: HNW188069

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