Senior CRM Manager job at London Full Time

Senior CRM Manager
Central London (Hybrid – 3 days in office)
Up to £65,000

A fast-growing digital growth agency is looking for a Senior CRM Manager to lead strategy-led CRM programmes for high-profile UK brands.

This is a client-facing role combining insight, planning, and hands-on delivery. You’ll own CRM projects end to end across multiple clients, act as a trusted advisor to senior stakeholders, and guide junior team members along the way.

What you’ll be doing:

• Developing multi-channel CRM strategies (email, push, SMS)

• Owning segmentation, journeys, and performance optimisation

• Turning data into clear, actionable insights

• Advising clients on CRM best practice and martech

• Presenting confidently to senior client stakeholders

What we’re looking for:

• ~5 years’ CRM experience (agency experience a bonus)

• Strong strategic mindset (not just execution)

• Confident, credible, client-facing communicator

• Comfortable working across multiple clients and industries

Immediate availability is a plus, but flexibility for the right person.

Find out more and apply via the link below.