Luxury Retail Brand Image Operations Coordinator job at London Full Time NEW

This is an exciting opportunity for a highly organised, proactive, and detail-oriented individual to support the Brand Image and Creative teams across the EMEA region. The successful candidate will play a key role in coordinating projects, maintaining business-critical documentation, supporting internal communications, and ensuring information is accurately gathered and shared across multiple stakeholders.

This position would suit someone with 2-3 years’ experience in project coordination, creative operations, visual merchandising support, retail operations, marketing coordination, or a similar business support role within a fast-paced environment.

Key Responsibilities

• Coordinate and maintain weekly, monthly, and quarterly installation calendars across EMEA markets.
• Gather, collate, and analyse information from multiple stakeholders across retail, marketing, creative, and operational teams.
• Prepare presentations, reports, newsletters, meeting packs, agendas, and status updates for senior leadership.
• Attend and coordinate weekly and bi-weekly business meetings, including minute-taking, action tracking, and follow-up communications.
• Maintain centralised databases, trackers, store information, floorplan records, and project documentation.
• Support project tracking activities by monitoring deliverables, timelines, and business updates.
• Manage internal communication tools, distribution lists, newsletters, and team updates.
• Coordinate supplier communications, signage orders, artwork requests, installation schedules, and project administration.
• Produce photo recap presentations and business updates to showcase creative installations and business initiatives across the region.
• Work closely with multiple departments to improve processes and streamline information sharing across the business.

About the Person The ideal candidate will be naturally curious, resourceful, and confident when engaging with stakeholders. They will enjoy investigating, gathering information, and ensuring no detail is overlooked.

The successful candidate will demonstrate:

• Exceptional organisational skills and attention to detail.
• Strong stakeholder management and communication abilities.
• Confidence liaising with a wide range of internal teams and external partners.
• The ability to proactively seek out information rather than waiting for it to be provided.
• Strong problem-solving skills and the ability to manage multiple priorities.
• A positive, adaptable approach within a fast-paced environment.
• Experience supporting creative, retail, visual merchandising, marketing, or operational teams would be highly advantageous.

Skills & Experience Required

• 2-3 years’ experience within a Project Coordinator, Operations Coordinator, Marketing Coordinator, Creative Coordinator, Administration Coordinator, or similar role.
• Advanced Microsoft Office skills, particularly:
  • Excel (Pivot Tables, VLOOKUP/XLOOKUP, reporting and data analysis)
  • PowerPoint (presentations, business updates, leadership decks)
• Experience using Adobe Creative Suite, including:
  • InDesign
  • Photoshop
  • Photo editing tools
• Experience producing newsletters, internal communications, or marketing collateral would be advantageous.
• Previous experience within retail, luxury retail, fashion, creative, visual merchandising, or customer-focused environments would be highly desirable.

What’s on Offer?

• Opportunity to join a globally recognised luxury retail brand.
• Exposure to senior stakeholders across EMEA markets.
• Hybrid working arrangement.
• Collaborative and creative working environment.
• Excellent opportunity to develop within project coordination, operations, and brand image functions.

If you are a highly organised coordinator with strong stakeholder management skills, excellent attention to detail, and a passion for supporting creative and retail teams, we would love to hear from you.