Account Manager job at Crawley, West Sussex Full Time

We are looking for an Account Manager to play a pivotal role in driving business growth on the industry-leading Restaurant and associated brands. You’ll develop a deep understanding of clients’ marketing challenges and deliver integrated media solutions that go far beyond traditional advertising, delivering impact, innovation and measurable ROI.

You will thrive on acquiring new business and growing spend with existing clients to propel Restaurant’s commercial growth, strengthening its role at the heart of the restaurant and hospitality industry.

What You’ll Be Doing

• Positioning yourself as a trusted advisor and industry expert by understanding client business objectives, category dynamics, and marketing priorities, leveraging insights from our editorial brands to provide clients with data-driven recommendations.
• Selling a broad portfolio of media solutions with a consultative, solutions-led approach; spanning advertising, thought leadership and integrated digital, print and event trade marketing solutions.
• Crafting compelling tailored proposals that align with client goals and demonstrate ROI.
• Developing and executing annual and quarterly sales and business plans to achieve revenue targets and grow share of client trade marketing spend.
• Building and nurturing long-term trusted relationships to drive new business acquisition while growing existing accounts through strategic upselling and cross-selling.
• Identifying gaps in client engagement and proactively propose innovative solutions to address unmet needs.
• Analysing campaign performance and commercial outcomes, providing clients with actionable insight and recommendations to improve effectiveness and ROI.
• Proactively networking with brands, suppliers and industry operators, strengthening market presence and generating new commercial opportunities.

What You’ll Need

• Strong commercial knowledge of digital sales and account management, with the ability to manage client relationships and drive revenue growth in a competitive environment.
• Practical experience operating in a sector-based or customer-driven market, applying insight into client needs and commercial priorities to identify and deliver growth opportunities.
• Ability to develop and deliver integrated creative solutions and put together multifaceted proposals.
• Excellent communication, negotiation, networking and relationship-building skills with excellent collaboration capability especially with internal stakeholders.
• Fantastic presentation skills to deliver persuasive, high-impact pitches.
• Commercially astute with a passion for the restaurant sector and hospitality.
• Results-orientated with the ability to demonstrate initiative, creativity, adaptability and resilience in achieving targets.
• Previous experience using CRMs is highly desirable.
• An understanding of campaign performance analytics and reporting would be highly beneficial.
• Willingness to regularly travel and attend industry events and client meetings.

Benefits & Initiatives

• 6.6 weeks of annual leave (pro-rata for part-time). The equivalent to 25 days plus standard England and Wales bank holidays for full-time colleagues
• One additional day holiday per year after 6 years’ service, up to a maximum 7.6 weeks of annual leave (pro-rata for part-time). The equivalent to 30 days plus standard England and Wales bank holidays for full-time colleagues
• A holiday purchase scheme, allowing employees to purchase up to 3 additional days of annual leave and spread the cost over up to 6 months
• An additional day of paid leave, a ‘MeDay’, allowing you the flexibility to celebrate a cultural or religious event or your birthday. It recognises that everyone’s background is unique and gives you the freedom to mark what matters to you.
• One paid volunteering day per year to support a charity or community initiative of your choice
• Hybrid and agile working opportunities (role dependent)
• Enhanced Pension Contributions, we offer employer pension contributions above the statutory minimum
• Life Assurance Scheme
• Group Income Protection
• Enhanced family-friendly leave pay entitlements
• Wellbeing benefits, including: A health care cash plan, Employee Assistance Programme, Virtual GP service and access to health & wellbeing resources and tools
• Equity, Diversity & Inclusion initiatives, supported by employee-led networks and proud to be a Disability Confident Committed employer
• Cycle to Work Scheme (subject to satisfactory completion of probationary period)
• Electric Car Scheme (subject to satisfactory completion of probationary period)