Customer Service Executive job at St. Albans, Hertfordshire Full Time NEW

My client is seeking an Customer Service Executive to build and develop existing client relationships and maximise business potential and calculate quotations.

Experience/ skills required

• Not essential – Multi-modal freight forwarding experience, ideally with an export bias.
• Alternatively export sales experience.
• Either Sales / customer service or Operations experience.
• Proven success of handling and calculating RFQ’s and tender submissions.
• Experience of negotiating with clients and or suppliers.
• Key account management experience with proven success of developing relationships.
• Experience of calculating KPI reports.
• Experience of face to face client and supplier meeting.
• Good administrative skills.
• Good numerical skills.
• Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)
• Confident communicator. (Written and verbal)
• A positive and engaging personality.
• Can do sales / customer service orientation.
• Strong work ethic.
• Good attention to detail.
• Calm under pressure.

Hours- 830am – 5.30pm Monday to Friday

Salary- £28,000 – £30,000 Base Salary + Bonus Up to 5k

Contributory Pension