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Sales & Marketing
Customer Service Sales Associate (Italian Speaking) job at Darlington, County Durham Full Time NEW
Full job description
The Role
Are you passionate about delivering exceptional customer experiences and driving sales? Our manufacturing client in Darlington is looking for a Customer Service & Sales Associate to join a dynamic team and play a key role in building strong client relationships.
Are you passionate about delivering exceptional customer experiences and driving sales? Our manufacturing client in Darlington is looking for a Customer Service & Sales Associate to join a dynamic team and play a key role in building strong client relationships.
What you’ll do:
- Provide outstanding customer service
- Convert incoming enquiries and manage customer requirements for products and services.
- Deliver personal demonstrations via Teams and support events that engage existing and potential customers.
- Collaborate with marketing and other teams to enhance customer experience and drive sales.
- Monitor and analyse performance data to identify opportunities for improvement.
- Maintain accurate records in CRM systems and produce regular customer summaries.
The Person
What we’re looking for:
- Proven experience in customer service and sales roles.
- Strong communication, negotiation, and relationship-building skills.
- Ability to manage priorities and work collaboratively across teams.
- Proficiency with CRM systems
- Highly motivated and adaptable, with a customer-first mindset.
- Fluent in English and Italian
Next Steps
Please contact for further details.