Driver/Installer job at North Shields Full Time NEW

Job Title: Driver/Installer

Location: Unit 3 West Chirton Trading Estate, North Shields, NE29 7TY

Salary: £29,305

Contract Type: Permanent, Full-time. Monday to Friday, 8am-5pm

About FRC Group

FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values—Bravery, Creativity, Passion, and Professionalism—drive us to tackle social issues head-on, innovating to create sustainable solutions and inspiring positive change.

Operating for over 35 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community, and ensuring everyone has access to the essential items that make a house a home.

Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through comprehensive training, development opportunities, and a culture that celebrates achievements and milestones.

Job Description

As a Driver/Installer, you will be a key member of our logistics team, ensuring efficient and timely furniture collections and deliveries while providing exceptional customer service. Your role will involve driving, delivering loading/unloading, installing furniture, all while upholding safety standards and best practices.

Key Responsibilities:

• Driving & Deliveries – Drive company vehicles safely and professionally, adhering to Drivers’ Hours and Working Time Directive regulations.
• Loading & Installation – Load, unload, assemble and fit furniture
• Compliance & Safety – Conduct daily vehicle checks, ensure proper documentation, and maintain vehicle security.
• Customer Service – Communicate with customers about delivery times and ensure a positive experience.
• Mentoring & Support – Guide and support trainees, apprentices, and agency staff to develop their skills.
• Equipment & Tools – Maintain company-issued tools and report any defects or missing items.
• Team Collaboration – Work closely with warehouse teams, customer service staff, and management to ensure smooth operations.

Skills and Experience:

• A full UK driving licence (held for at least 2 years)
• Confidence with heavy lifting and using hand tools
• Basic DIY skills and a good grasp of Health & Safety
• Friendly, professional manner and excellent communication skills
• A team player with a positive, can-do attitude
• Passionate about making a real difference in people’s lives

Benefits

• 27 days holiday per year plus bank holidays
• Up to 10% pension match
• Staff purchase schemes
• Medicash health insurance
• Employee assistance program
• Travel passes
• Cycle to work scheme
• Birthday celebrations and meals
• Values awards & vouchers
• 3 paid volunteering days per year
• Free parking
• Death in service
• Enhanced maternity and paternity pay
• Free tea, coffee, and fruit
• Wonderful Wednesdays – Free Toast and gatherings
• Training and Development opportunities
• A great place to work with a positive social impact

Interested? Join FRC Group and be part of a team that is dedicated to ending furniture poverty while promoting a culture of bravery, creativity, passion, and professionalism. Apply now to make a meaningful difference in a dynamic and supportive environment.

Job Type: Full-time

Pay: £29,305.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Sick pay

Work Location: In person