Driving Assistant job at Ipswich Full Time

At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands – DFS and Sofology.

Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you’re in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.

Across our Group, we’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn’t quite match the specification, we’d still really love to hear from you.

Your new role

At The Sofa Delivery Company, you’ll be the final link in delivering moments that matter. As a Driving Assistant, you’ll help create a lasting impression for our customers during their delivery experience. Your day will involve everything from delivering recliners to footstools and navigating a variety of homes. No experience needed – we’ll provide all the training.

What you’ll be doing

• Complete all deliveries into customers’ homes in a safe and professional manner, without causing any damage to furniture or customers’ property.
• Communicate effectively with the customer prior to delivery to ensure that they know you’re on your way to their address.
• Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of.
• Represent The Sofa Delivery Company values and those of our brand partners in everything that you do.
• Work with your team and managers to provide feedback and continually improve the standards of service we offer.

The role is for you if…

• You’re ready to work as part of a supportive two-person team.
• You’re great with people and enjoy helping customers.
• You’re comfortable installing and lifting heavy furniture in different home settings.
• You take pride in your work and value safety – of yourself and those around you.

The Sofa Delivery Company Benefits

At The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Here’s what we offer:

• Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service.
• Work-Life Balance: A fantastic 4 on, 4 off shift pattern, giving you more time to relax and recharge.
• Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family.
• Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.
• Career Growth: Tools, training, and support to help you grow with us.
• Enhanced Leave: Maternity, paternity, adoption leave, and more.

Join us, and let’s deliver moments that matter – together.