Sales Support Executive job at Newtownabbey, County Antrim Full Time

Sales Support Executive (Temporary)

My client is a leading supplier throughout Northern Ireland. Due to continued growth, they are currently seeking a Sales Support Executive to join their team based in Mallusk.

This is a Full-Time, Temporary position – with an immediate start.

Working hours: Monday – Thursday 9am-5pm and Friday 9am-3pm per week.

With an hourly rate of £16.40 – £16.97 per hour.

Job Role:

You will be responsible for providing structured support across the Sales team. This is to enhance customer experience, improve internal workflows, and increase productivity across key departments.

Essential Criteria:

• IT proficient with the comfortability of using tech, systems and learning new tools
• Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
• Ability to work as part of a team as well as your own initiative
• Ability to manage and prioritise a busy workload while adhering to deadlines
• Highly organised with excellent attention to detail

Desirable Criteria:

• Experience in admin, operations, sales support, or customer service
• Background in construction, energy, or technical industries
• Experience working across multiple departments

Main Duties and Responsibilities:

• Supporting the sales team with follow-ups, surveys, and documentation
• Helping convert enquiries into confirmed projects
• New Lead Follow-Up: Average leads – 500 per month
• Contacting all new leads in a timely and fashionable manner
• Ensuring all leads are communicated with and details recording regarding their needs
• Planning and booking surveys for technical surveyors to carry out on site
• Making approx. 100 calls per day on pre warmed leads
• Using CRM to record and plan
• Supporting the sales team with follow-ups, surveys, and documentation
• Helping convert enquiries into confirmed projects
• Providing cover for site surveys during annual leave (training provided)