Account Manager job at Telford, Shropshire Full Time NEW

Account Manager

Location: Telford
Salary: Up to £35,000 per annum
Hours: Office based with an early finish on a Friday

Build Relationships. Drive Projects. Make an Impact.

Are you an experienced Account Manager with a background in manufacturing, engineering or technical sales? Do you enjoy working closely with customers, coordinating projects and seeing ideas become finished products?

If you’re looking for a varied role where no two days are the same, this is an excellent opportunity to join a well established and growing manufacturing business that values teamwork, customer service and long term development.

We’re looking for a confident communicator who can build lasting client relationships while working closely with technical teams to deliver outstanding service from enquiry through to delivery.

The Role

As an Account Manager, you’ll be the trusted point of contact for a portfolio of customers, ensuring projects run smoothly and opportunities for growth are maximised. You’ll liaise with internal departments, prepare quotations and support customers throughout the entire order lifecycle.

This is the ideal role for someone who understands a technical manufacturing environment and enjoys balancing customer relationships with commercial responsibilities.

Key Responsibilities

• Develop trusted relationships with a portfolio of customers, becoming their go to contact for day to day support
• Work closely with clients to understand their requirements and coordinate the best solutions with internal departments
• Prepare and issue quotations, following up proactively to secure new and repeat business
• Oversee customer orders from initial enquiry through to production, delivery and aftercare
• Liaise with technical, operations and sales teams to ensure projects are delivered accurately and on time
• Spot opportunities to expand existing accounts by introducing additional products and services that add value
• Keep customer information, orders and commercial data up to date using the company’s ERP system
• Support sales forecasting
• Resolve customer queries efficiently, maintaining a high standard of service throughout every interaction
• Build strong internal relationships to ensure a seamless experience for both customers and colleagues

What We’re Looking For

• Previous experience as an Account Manager, Internal Sales Executive, Customer Account Manager, Sales Coordinator or Technical Sales professional
• Background within manufacturing, engineering, technical sales or industrial sectors is essential
• Strong communication and relationship-building skills
• Ability to understand technical products and confidently discuss customer requirements
• Experience preparing and following up quotations
• Excellent organisational skills with the ability to manage multiple priorities
• Commercially aware with a proactive approach to customer service and problem-solving
• Experience using ERP or CRM systems would be advantageous

What’s On Offer

• Salary up to£35,000 per annum, depending on experience
• Early finish every Friday
• Opportunity to join a successful and growing manufacturing business
• Supportive and collaborative working environment
• Long term career development and progression opportunities
• Stable, full time permanent position

Apply Today

If you have experience in account management, technical sales, manufacturing, engineering, customer relationship management, quotations, project coordination or industrial sales, we’d love to hear from you.

Apply now and become part of a business where your technical knowledge and customer service skills will make a real difference.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.