VP Tour Ticketing, EMEA job at London Full Time

Company: Live Nation

Department: EMEA Touring

Location: Farringdon, London with infrequent international travel potentially required

Reports to: VP Touring, EMEA

Working Hours: Full time, 40 hours per week plus some evenings and weekends as required

Job Type: Permanent

Role Description

To lead the EMEA Tour Ticketing Department who work with the biggest names in the live music industry coordinating tour ticketing on European tours, maximising ticket sales, offering a world class ticketing service for our clients and giving expert advice for Live Nation Touring events across UK and Europe.

Who you are

You may have experience in the following roles: International Tour Ticketing Director, Head of Ticketing, Ticketing Director or similar

Competencies / Skills / Knowledge / Experience

• Previous experience of live event ticketing in the music industry is essential at a senior touring level locally or internationally.
• Experience managing complex teams during high demand periods.
• Ability to lead and drive KPI’s.
• Uses interpersonal skills to establish excellent rapport and working relationship with varying levels stake holders throughout the business.
• Maintains good commercial awareness and understands business drivers.
• Uses initiative to identify issues and create solutions for the team.
• Highly self-motivated and takes ownership for the teams technical and personal skills development.
• Process driven, well organised, deadline-focused and adept at prioritising workload.
• Combines analytical thought with creativity to excel at problem-solving.

What the role includes

• Manage day to day operations of tour ticketing team and ensure staff development and training.
• Allocate and manage tour assignments and staffing levels.
• Oversee tour on-sale management quality and scheduling including continued relationship development with some tour wide ticket agents including Ticketmaster EMEA touring team.
• Ensuring KPI’s, goals and best practices set by the SVP and VP of Touring are met by the tour ticketing team along with monthly reports back on performance.
• Support the SVP of Ticketing and VP of Touring in setting team OKRs and performance objectives, ensuring collaborative alignment with wider touring team, regional ticketing and revenue strategy.
• Identify and see through ticketing operational efficiency improvements alongside touring, local ticketing and ticket agent EMEA teams.
• Run and manage tour ticketing on a select number of high demand tours.
• Report to exec level on on-sale performance for major on sales.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

APPLICATION DEADLINE: Wednesday 10th June 2026. We reserve the right to close applications at any time so encourage early application where possible.

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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.